Shipping policy
Shipping policy
Orders are processed within 3-5 business days (excluding weekends and holidays) following your order confirmation email. Once your order has shipped, you will receive a shipping notification with tracking information. Please note that the shipping timeline begins after the processing period, not from the order date.
CAN/US Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
Price |
|
Express (Canada - outside of Ontario) |
1 to 2 business days (After Processing) |
CA$34.99 |
|
Standard (Canada - outside of Ontario) |
3 to 5 business days (After Processing) |
CA$19.99 |
| Standard (Canada - Ontario) | 1 to 3 business days (After Processing) | CA$9.99 |
| Express (USA) |
1 to 2 business days (After Processing) |
CA$44.99 |
| Standard (USA) |
3 to 5 business days (After Processing) |
CA$19.99 |
International Shipping
Great news! We offer shipping all around the world. Shipping charges for your order will be calculated and displayed at checkout.
International shipping may vary in transit time and reliability depending on your own country's postal system. Check out our processing times below so you know when you can expect your order.
| Shipping Option | Estimated Delivery Time | Price |
| Standard (UK) | 4 to 6 business days (After Processing) |
CA$129.99 |
| Standard (Rest of the World) | 4 to 6 business days (After Processing) |
CA$129.99 |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Qismat Studio is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Shipping to P.O. boxes
Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.